TERMS OF SERVICE

PAYMENT TERMS

Client shall pay all invoiced amounts due to CHATTERSON within 15 days after Client’s receipt of such invoice, unless otherwise stated.

PROJECTS: Client shall pay a 30% project deposit upfront, prior to work beginning, unless otherwise stated. Projects will be invoiced incrementally over the lifetime of a project based on the percentage of work that has been completed.

MONTHLY CONTRACT: Client shall be invoiced monthly, starting at the onset of a project, until an agreed upon completion date between the Client and CHATTERSON.

All project and monthly contracts are subject to change, to be communicated to the Client in advance. In approving the estimate, the Client is agreeing to pay CHATTERSON the total amount per the payment terms.

LATE FEES

Failure to pay an invoice within 15 days will result in a 5% late fee. An additional 5% late fee will be applied every 15 days thereafter in which payment has not been received.

CANCELLATION

CHATTERSON requires 30-day’s notice to cancel a contract. CHATTERSON reserves the right to invoice Client for services rendered.

ACCESS TO ASSETS

Client agrees to provide CHATTERSON with all access to assets that may be required to perform the services. Access to assets may include, logos, branding, web access, DNS, ad platforms, etc.

CLIENT APPROVAL

Proofs of all work will be submitted for client’s approval. CHATTERSON shall incur no liability for any errors not corrected by the proofs.

EXTERNAL EXPENSES

All external costs and expenses including the production of collateral, media expenses, stock photography and video and not included in our estimates unless explicitly stated.

Client agrees to reimburse CHATTERSON for any costs of materials or other expenses of CHATTERSON in providing such services including but not imited to printing, production, installation, travel expenses, stock photography and video, or other third-party services incurred by CHATTERSON in connection with what is reasonably necessary for the provision of the services.

ADDITIONAL SERVICES

All services not included in the scope of a project or monthly contract shall be billed back to the Client on an hourly basis.